Shipping Policy

At Kunafa Chocolate, we strive to ensure your sweet treats reach you fresh and on time. This Shipping Policy explains how we process, ship, and deliver your orders across India.

Once you place an order on our website, it will be processed within 1–2 business days. After dispatch, the estimated delivery time is up to 7 business days, depending on your location. In most cases, customers in metro cities can expect faster delivery (3–5 days), while remote or rural areas may take the full 7 days.

We partner with trusted courier services to deliver your chocolates safely and promptly. All shipments are packed carefully to maintain product quality and prevent damage during transit. You will receive a confirmation email or SMS with tracking details once your order has been shipped.

Currently, we ship only within India. We do not offer international shipping at this time.

Shipping charges, if applicable, will be clearly mentioned at checkout before payment. We may offer free shipping on certain order values or promotional offers, which will be displayed on the website.

Please ensure that you provide an accurate delivery address and contact number to avoid any delays. We are not responsible for delivery failures due to incorrect address, unavailability of the recipient, or unforeseen courier delays.

If your package is delayed beyond 7 business days or arrives damaged, please contact our customer support team at hello@kunafachocolate.in and we will be happy to assist you.

Thank you for choosing Kunafa Chocolate!