Privacy Policy

At Kunafa Chocolate, we are committed to protecting your privacy and ensuring the security of your personal and payment information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when you visit our website or place an order using our services, including payments processed via Cashfree.

When you browse or make a purchase on our site, we may collect personal details such as your name, email address, phone number, shipping and billing addresses, and order details. We also collect technical data like your IP address, device type, browser information, and pages you visit to help us improve your user experience. Please note that Kunafa Chocolate does not store your credit card, debit card, or net banking information. All transactions are securely processed by Cashfree, a PCI-DSS-compliant payment gateway, which ensures your financial data is encrypted and protected. You can refer to Cashfree’s own privacy policy for details about how they handle payment-related data.

We use your information primarily to process your orders, arrange for delivery, communicate updates, respond to inquiries, and, if you consent, send promotional offers. Your data may be shared with trusted third parties such as logistics providers, payment processors like Cashfree, and customer support services—but only for the purpose of completing your transaction and improving service delivery. We do not sell, rent, or trade your personal data to any third party for commercial purposes.

Security of your information is important to us. We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our systems are designed to keep your data secure and confidential at all times. Despite our best efforts, no system can guarantee absolute security, and by using our services, you acknowledge and accept this risk.

You have full rights over your personal information, including the right to access, correct, or delete your data, as well as to opt out of marketing communications at any time. If you wish to exercise any of these rights, please contact us at [Insert Email Address]. We also use cookies to enhance your browsing experience, analyze site traffic, and keep track of your cart and session preferences. You can choose to disable cookies through your browser settings, though this may impact certain website functions.

Our services are not directed at children under 13 years of age, and we do not knowingly collect data from minors. We reserve the right to update this privacy policy at any time, and any changes will be posted on this page with the revised effective date.

If you have any questions or concerns regarding our Privacy Policy or how your data is handled, please contact us at hello@kunafachocolate.in . Thank you for trusting Kunafa Chocolate.